Yes, they are! Also a hairdryer. And our apartments come with fully equipped kitchens, including tea and coffee.

The check-in time is 15:00. If the room was not booked the night before, you can check in earliest when the respective reception is opening.

The check-out time in all locations is 11:00. Of course you can also store your luggage with us during opening hours in all 3 locations before check-in and after check-out.

Additionally, we offer the following upon request during opening hours:

• Printing of boarding passes in the office/reception
• Ordering a Taxi from our office/reception
• Baby cot and/or high chair
• Iron & ironing board

Please contact us in advance about arranging a check-in after office/reception hours. 

A booking for an apartment and Hostel with the refundable rate can be canceled free of charge up to 15:00 on the day before arrival. For a cancellation on the day of arrival or a no show, we charge 100% of the reservation total.

Hotel rooms can be cancelled free of charge until 18:00 on the day of arrival.

In case of a later cancellation or a no-show, we charge 100% of the total costs.

Detailed information about our terms & conditions can be found here

Your accommodation is located in the inner city of Berlin. There is pay parking available on the street (Mo-Sa, 9-24:00; 1,-EUR/hour) or a parking garage nearby (12,-EUR/day).

For further parking spots and prices, please check https://en.parkopedia.com/

Guests arriving with a car will need an environmental sticker. Stickers can be issued by the vehicle registration office, technical certification organisations and authorised repair workshops. This applies to foreign vehicles as well. The vehicle registration documents must be presented in order to purchase a sticker. More information: www.umwelt-plakette.de/de/infos/informations-in-english.html

Unfortunately, we do not allow pets in our locations.

No.

Due to various reasons and issues with large groups in the past, OTA-Berlin can not be booked for parties of any kind. This includes all of our locations. Please note that we also reserve the right to ask for a security deposit for large groups, starting from 200€ per unit. We also refuse a check-in to groups that are loud or intoxicated on arrival.

For bookings with the refundable rate, payment is due on arrival and can be paid with cash, VISA, Mastercard, Maestro or American Express.

Bookings with the non-refundable rate will be charged at the time of booking to either a credit card or via an invoice that can be paid by bank transfer.

In most cases, the credit card number that is used for the reservation serves as a security deposit. However, in certain cases (groups larger than 6 people that are not a family), we will ask our guests for an additional 200€ either in cash or as a temporary reservation on a credit card. This deposit will be returned after the departure if there were no complications with the rented units.

The minimum age for checking in is 18 for hotel and hostel and 21 for all of our apartments.

The Hotel rooms are cleaned on a daily basis, inclusing a towel change. Linen will be changed after 3 nights.

For all other locations, we offer an optional cleaning service with linen/towel change for a fee, depending on the type of room and number of guests, please contact us at the reception for a detailed price list.